Privacy Policy
Last Updated: April 2026
1. Introduction
K-Bizz ("we," "us," or "our") operates the website k-bizz.com and provides an order management and shipping automation platform designed for Korea-based Amazon FBM (Fulfilled by Merchant) sellers. Our platform leverages the Amazon Selling Partner API to retrieve order information and automate shipping label generation for Korean logistics carriers, tax invoice issuance, inventory management, pricing automation, buyer communication, and financial reporting.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our services.
2. Information We Collect
2.1 Information Obtained via Amazon Selling Partner API
When you connect your Amazon Seller account to our platform, we access and process the following data through the Amazon Selling Partner API:
- Buyer names
- Shipping addresses
- Phone numbers
- Email addresses
- Order details (items, quantities, prices, order status)
2.2 Seller Account Information
We collect information you provide when registering for and using our services, including:
- Your name and business name
- Contact information (email address, phone number)
- Amazon Seller account credentials and API tokens
- Payment and billing information
- Business registration details for tax invoice issuance
2.3 Automatically Collected Technical Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs and pages visited
- Date and time of access
- Cookies and similar tracking technologies
3. How We Use Information
We use the information we collect for the following purposes:
- Shipping Label Generation & Order Processing: Creating shipping labels formatted for Korean logistics carriers (CJ Logistics, Hanjin, Korea Post/EMS, etc.) and managing order fulfillment workflows.
- Tax Invoice & Invoice Issuance: Generating tax invoices (세금계산서) and commercial invoices as required by Korean tax regulations.
- Inventory & Pricing Management: Tracking stock levels and automating pricing adjustments across your Amazon listings.
- Buyer Communication: Facilitating communication between sellers and buyers regarding orders, shipping updates, and customer service inquiries.
- Financial Reporting: Generating financial reports, settlement summaries, and profitability analyses.
- Service Improvement: Analyzing usage patterns to improve our platform's performance, features, and user experience.
4. Data Sharing
We share your data only in the following limited circumstances:
4.1 Logistics Carriers
We share the minimum information necessary for shipping fulfillment with the following carriers:
- CJ Logistics (CJ대한통운)
- Hanjin Express (한진택배)
- Korea Post / EMS (우체국/EMS)
Information shared with carriers is limited to recipient name, shipping address, phone number, and package details required to complete delivery.
4.2 No Sale of Personal Data
We do not sell, rent, or trade your personal information or buyer data to any third parties for marketing or any other purposes.
4.3 Legal Requirements
We may disclose information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
5. Data Retention
- Buyer Personally Identifiable Information (PII): Deleted within 30 days after order delivery is completed. We retain only anonymized or aggregated data beyond this period for reporting purposes.
- Financial & Tax Data: Retained for the duration required by applicable Korean tax laws and regulations (typically 5 years for tax-related documents under Korean law).
- Seller Account Information: Retained for the duration of your active use of our services. Upon account termination, your data will be deleted within 90 days, except where retention is required by law.
6. Data Security
We implement robust technical and organizational measures to protect your data, including:
- Encryption at Rest: All sensitive data is encrypted using AES-256 encryption.
- Encryption in Transit: All data transmitted between your browser and our servers is protected using TLS/SSL encryption.
- Role-Based Access Control (RBAC): Access to personal data is restricted to authorized personnel based on their role and business need.
- Multi-Factor Authentication (MFA): MFA is required for all administrative and privileged access to our systems.
- Regular Security Audits: We conduct periodic security audits, penetration testing, and vulnerability scanning to identify and remediate potential threats.
- VPN-Restricted Access: Administrative access to our infrastructure is restricted through VPN connections.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data, subject to legal retention requirements.
- Right to Restrict Processing: You may request that we limit our processing of your personal data under certain circumstances.
- Right to Data Portability: You may request a machine-readable copy of your data.
- Right to Object: You may object to certain types of data processing.
These rights are provided in accordance with applicable data protection regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Korean Personal Information Protection Act (PIPA). To exercise any of these rights, please contact us at sale@k-bizz.com.
8. International Data Transfers
K-Bizz is based in South Korea, and your data is primarily processed and stored on servers located in South Korea. If you access our services from outside South Korea, please be aware that your information may be transferred to, stored, and processed in South Korea.
When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable data transfer regulations, to ensure your data receives an adequate level of protection regardless of where it is processed.
9. Amazon Data Protection
We are committed to complying with Amazon's data protection requirements:
- We strictly adhere to the Amazon Selling Partner API Data Protection Policy and handle all data obtained through the API in accordance with Amazon's requirements.
- Data obtained through the Amazon Selling Partner API is used solely for the authorized purposes described in this Privacy Policy and as permitted by Amazon.
- We comply with the Amazon Acceptable Use Policy and all applicable Amazon developer program policies.
- We do not use Amazon data for any purpose beyond what is necessary to provide our services to sellers.
- We implement all security measures required by Amazon for applications accessing the Selling Partner API.
10. Cookies
Our website uses cookies and similar tracking technologies to enhance your experience. The types of cookies we use include:
- Essential Cookies: Required for the basic functionality of our website, such as maintaining your session and security.
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve our services.
- Preference Cookies: Remember your settings and preferences for future visits.
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.
11. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at sale@k-bizz.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by providing additional notice through our platform or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: K-Bizz
- Email: sale@k-bizz.com
- Website: k-bizz.com
- Location: South Korea